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Frequently Asked Questions
Where's my order?
I have not received an order confirmation
Can I change my address?
Can I cancel my order?
Can I change my order?
See all 6 articles
When will my order arrive?
Will I be able to track my order?
How much does the shipping cost?
Returns, claims and warranty
What's included in the warranty?
What happens if I receive a defective item?
How can I return my item?
How long does it take to process my refund?
MUAMA Enence Product information (Translator)
How do I connect my MUAMA Enence Instant Translator?
Which languages does MUAMA Enence Instant Translator translate to?
Does Muama Enence Instant Translator Work Two Ways?
Do I need a smartphone to use MUAMA Enence Instant Translator?
What to do if the app is not opening on iPhone (IOS)?
MUAMA Ryoko Product Information (Portable WIFI)
To Which Devices Can Muama Ryoko Portable Wifi Be Connected?
How Do I Start Using My Muama Ryoko Portable Wifi?
How To Change Wifi Name And Password?
Why Can’t I Connect To My Muama Ryoko Portable Wifi Sometimes?
Is the sim card included? How many data do I get with it and what are the options to top up?
MUAMA Sterilizer-X Product Information
How do I start using the Sterilize-x UV lamp?
Does the lamp automatically turn off when the sterilization process is completed?
Does the Sterilize-x turn on after a delay?
How do I safely use the UV lamp?
I’m skeptical. Does germicidal UV really work?
See all 9 articles
Help Desk Software
by Freshdesk Support Desk