Have you completed an order but not received an order confirmation from us?


There are multiple reasons as to why you may not have received an order confirmation:


1) It is possible that you have entered your email address incorrectly.


2) Please check your spam folder. It is possible that the order confirmation has been filtered into that folder.


3) The order process was not completed correctly.


If you have ruled out all of the above and have not received an email from us after placing your order, feel free to contact our customer service via the contact form with the subject: "Have not received an order confirmation". They will then check whether or not your order has come through.