Order-/Delivery Status

Where's my order?
You can check your order status by entering your email address used for the order and/or your tracking number here.
Wed, 27 Nov, 2019 at 11:53 AM
I have not received an order confirmation
Have you completed an order but not received an order confirmation from us? There are multiple reasons as to why you may not have received an order conf...
Fri, 13 Sep, 2019 at 4:44 PM
Can I change my address?
As long as your order has not left our warehouse, we can still change and correct your delivery address. Please reach out to our customer service via the co...
Fri, 13 Sep, 2019 at 4:46 PM
Can I cancel my order?
Please contact our Customer Support team as soon as possible. If your order hasn’t reached the fulfilment stage, it’s possible we may still be able to chang...
Fri, 13 Sep, 2019 at 4:47 PM
Can I change my order?
Unfortunately changing your order is not possible. As long as your order has not yet been passed along to our logistics partner, we can cancel your orde...
Fri, 13 Sep, 2019 at 4:48 PM
How can I get my invoice?
Your invoice was sent to the email you provided in your order details. If you haven't received it, you can click HERE and enter your email address and/...
Fri, 13 Sep, 2019 at 4:49 PM